Frequently Asked Questions

How do I make an appointment?

To start the process, please complete our online        Registration Form      and we will be in touch. Alternatively, call our clinic on  1300 371 317  to speak with one of our friendly staff members. 

What appointment types do you offer?

Trava Health offers face-to-face appointments as well as national telehealth consultations. Initial consultation appointments run for approximately 30 minutes and follow-up consultations approximately 15 minutes respectively.

How do I order my medication?

Each new patient will receive an email with the details of their allocated pharmacy and ordering process at the end of the business day following their initial consultation. Trava Health has developed streamlined processes with dedicated pharmacies who can dispatch medication within 24 hours. Please bear in mind that due to the COVID19 pandemic, postage delays may apply.

I live in a different state, can I still receive treatment?

Yes. Trava Health offers a national telehealth service which means patients from anywhere in Australia can access medicinal cannabis treatments.

Are plant based medicines covered by private health insurance?

We encourage patients to discuss consultation and prescription fees with their individual health insurer.

Is my appointment with a nurse or with a doctor?

Trava Health prides itself on offering the best possible service to our patients, that’s why all your appointments from your initial consultation to reviews will be with a qualified Trava Health GP who specialises in medicinal cannabis. For administration related queries, our cannabis care consultants are here to help.

What format are plant based medicine treatments available in?

Patients across Australia can access oil, dried flower, tablet, wafer and even spray prescriptions. Trava Health doctors also prescribe a wide range of manufacturers.

  

Can I drive whilst taking plant based medicines?

As a general guideline, no. A positive or negative result from an RDT (Roadside Drug Test) will vary with each patient due to their individual circumstances and treatment plan. Factors such as dose, its potency, length of time on medication and your body’s metabolism can greatly vary results! Please speak to your Trava Health GP for further information.

  

How do plant based medicines work?

100’s of chemicals called phytocannabinoids (derived from a 2ppet word meaning ‘plant’), are simply referred to as cannabinoids. These cannabinoids act on receptors in our brains and bodies by mimicking the effects of the naturally endocannabinoid system in human bodies which affects physical processes such as appetite, sleep, memory, and inflammation to name a few.

  

What is the difference between plant based medicines such as THC & CBD?

THC activates the brain’s reward system by signalling the release of the chemical dopamine, a neurotransmitter that plays an important role in regulating mood and pleasure. THC causes the ‘high’ feeling that users experience. CBD & THC affect different receptors and CBD typically does not have any of the psychoactive effects associated with THC.

  

LEGAL ACCESS TO MEDICINAL CANNABIS MEANS GETTING A PRESCRIPTION FROM A DOCTOR. MOST MEDICINAL CANNABIS PRODUCTS ARE UNAPPROVED, WHICH MEANS THE THERAPEUTIC GOODS ADMINISTRATION (TGA) HAS NOT ASSESSED THEM FOR SAFETY, QUALITY OR EFFECTIVENESS. WHERE APPROPRIATE, DOCTORS CAN APPLY TO THE TGA FOR ACCESS AND EXPLAIN WHY THEIR PATIENT NEEDS THE MEDICINE.

CHECK YOUR ELIGIBILITY OR REGISTER AS A PATIENT

1. ​Take our Free Eligibility Test & Fill Out the New Patient Registration Form

2. Contact our cannabis care team to book an appointment & wait for a call from a Trava Health GP 

3. ​Contact our preferred cannabis dispensary, place your order & get it delivered to your door!
START NOW